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Career Opportunities

Client Coordinator

 

Clinical Nutritionist Jennifer Brand is looking for the perfect addition to her growing team to support children struggling with chronic skin conditions. This is a virtual (work from home), part-time contractor position to support clients, and Jennifer in the day-to-day tasks associated with helping children with dry, flaky, weepy, red, itchy, painful rashes navigate the journey to healthy skin and enjoy a childhood free from disruptive skin symptoms. If you’ve had an interest in helping children thrive, this is a great way!

 

This is a growth opportunity, and a chance to work closely with Jennifer to develop the role further based on your experience and expertise. 

 

The tasks required in this role can (but do not need to) fit into an average Monday thru Friday, 9-5 schedule. Our dream clinical nutrition assistant is open to finding their own rhythm and creating a schedule that serves their life while also ensuring they get the job done. 

 

The clinical nutrition assistant’s responsibilities will include (and are not limited to)...

  • Client and potential client inquiry triage
    • Manage the Jennifer Caryn Brand business email inbox, Practice Better, and other incoming inquiries, and answer common questions in a professional and cheerful manner, and forward messages to Jennifer as needed
    • Establish and implement strategies to streamline response strategy
  • Assist with, and develop documentation and SOPs for
    • Client and potential client inquiries and responses 
    • Client files, case notes, and protocols
    • Intake and follow-up sessions, lab information, symptoms and diet tracking, etc.
    • Client onboarding, scheduling, and rescheduling
    • Establish and implement strategies to streamline client-related work efforts 
  • Organize, improve, and develop clinical and client workflow, and templates
  • Internal resources and references
    • Catalog frequently used supplements, test findings, recommendations, interventions, etc. 
  • Assist with online group programs and courses
  • Conduct research to be used for social media content, programs, courses, client-related work, etc.
  • Create client educational materials

 

Technology…

The team relies on certain platforms including:

  • Google Drive (Docs, Sheets, etc.)
  • Gmail
  • Dropbox
  • Zoom
  • Skype
  • Practice Better

 

You will be using many if not all of these platforms at Jennifer Caryn Brand Nutrition. And likely others! If you do not have a working knowledge of most of these platforms, you should be able to quickly get up to speed with them, and with other technology platforms in general.

 

The right candidate must be…

  • Focused and a creative problem solver
  • Enthusiastic
  • Have an “I can figure this out” attitude
  • Enjoy brainstorming and coming up with ideas for improving client outcomes and experience
  • Detail-oriented, double-checking details so our team always shows up prepared
  • Passionate about the work we’re doing knowing that they’re truly helping others along their chronic skin journey
  • Follow up and follow-through are essential
  • Stay on top of client inquiries, Jennifer aims to respond within 24 hours to current/active clients
  • Stay ahead of deadlines
  • Comfortable getting projects done based on deadlines
  • Aware that time is a valuable commodity – so saving Jennifer time is crucial
  • Open to learning new skills and taking on more responsibility with time!
  • Bonuses:
    • Experience in functional medicine, functional and clinical nutrition
    • Experience with childhood nutrition, health, and wellness

 

You are the right fit for this position if…

  • You are self-starting, self-motivated, detail-oriented, dependable, organized, enthusiastic, professional and want to see Jennifer Caryn Brand Nutrition grow and thrive so that we can help more children eat more foods, feel good in their skin, regain normalcy, and be children
  • You hate spelling and grammar mistakes, and you catch errors (including links that don’t work) and deal with them before they become larger problems
  • You can follow directions and enjoy finding ways to be efficient
  • You are punctual and always think two steps ahead to avoid potential hiccups
  • You clearly communicate issues and concerns in a timely fashion so that our focus can be on supporting the community we serve
  • You are comfortable having constructive conversations with the team if something needs to change or be improved
  • You are on board with Jennifer Caryn Brand Nutrition’s Core Values 
    • Accountability
    • Gratitude
    • Optimism 
    • Adaptability

 

This position is NOT for you if you…

  • Cannot work on your own, and struggle to stay focused
  • Require a lot of hand-holding or oversight
  • Do not have a working knowledge of the platforms we use and/or aren’t willing to learn how to use them
  • Aren’t super organized and you tend to skip steps to get the job done faster
  • Live outside of the US

 

Details…

  • Compensation is based on previous experience
  • This is a part-time contractor position (10 hours/wk) with the potential for more
  • You must have access to reliable high-speed internet and phone
  • This is a growing position and will require phone or video meetings weekly for about 30 minutes at a regularly scheduled time (Monday OR Friday between 9 am - 5 pm pacific time)
  • You make your own schedule (within reason), showing up for meetings on time is crucial and being timely with communications is important
  • You must sign an NDA
  • Hours are tracked using an approved time tracking app and submitted via an invoice every 2 weeks for payment
  • US applicants only

 

If you think you’d be a good fit for the position, for the next steps…

  • Email Jennifer and include in the body of the email…
    • What is your superpower? Explain how that superpower will help us grow as a team and a business to help more children. 
    • Why are you interested in this position (be honest!)?
    • What are your top 3 career goals over the next 5 years?
  • Then attach your resume or CV in PDF format to the email.
  • In the Subject Line of the email, put –> Clinical Nutrition Assistant, I’m interested and I love FONZIE! Yes, seriously.
  • Send the email to [email protected]rcarynbrand.com 

If we find you’re a good fit, we’ll reach out to you to schedule an interview. Please don’t contact us about the job posting. If you don’t receive anything from us, it means we won’t be moving forward with your application. We do appreciate your time regardless, and best of luck!

Media and Outreach Coordinator

 

Clinical Nutritionist Jennifer Brand is looking for the perfect addition to her growing team to support children struggling with chronic skin conditions. This is a virtual (work from home), part-time contractor position to support media and outreach efforts, and Jennifer in the day-to-day tasks associated with getting the word out that we can help children with dry, flaky, weepy, red, itchy, painful rashes navigate the journey to healthy skin and enjoy a childhood free from disruptive skin symptoms. If you’ve had an interest in helping children thrive, this is a great way!

 

This is a growth opportunity, and a chance to work closely with Jennifer to develop the role further based on your experience and expertise. 

 

The tasks required in this role can (but do not need to) fit into an average Monday thru Friday, 9-5 schedule. Our dream media and outreach assistant is open to finding their own rhythm and creating a schedule that serves their life while also ensuring they get the job done. 

 

The media outreach assistant’s responsibilities will include (and are not limited to)...

  • Brand voice: Act as the brand voice for Jennifer Caryn Brand Nutrition on social media/in the media by proactively managing, developing and executing a regular posting strategy, including researching, creating, and repurposing engaging content that grows the Jennifer Caryn Brand Nutrition brand, such as blog posts, videos, graphics, etc., designing the images, scheduling the posts, and developing and leveraging content for video creation
  • Brand growth: Innovate, develop, and execute strategies to help grow Jennifer Caryn Brand Nutrition’s blog, social media channels, and overall brand both in customer engagement (comments, views, dialogue, sharing) and metrics (number of followers, number of click-throughs to jennifercarynbrandnutrition.com)
  • Copywriting: Take the lead for writing and editing email newsletters, social media captions and content, presentations, speeches, and various marketing materials
  • Podcasts, interviews, speaking opportunities: Identify opportunities and write pitches for podcasts and other interviews for Jennifer
    • Develop and maintain “pitch” calendar with appropriate topics
    • Pitching Jennifer to be a guest and coordinating interview (with all need-to-know details so she can show up prepared)
    • Maintain Jennifer’s interview schedule
  • Online group programs and courses: Assist with copy and graphics, and promote online group programs and courses on various media platforms
  • Client educational materials: Assist with copy and graphics, and promote materials on various media platforms
  • Content calendar and documentation: Maintain internal documentation to track content, posted content, engagement, growth, etc.
  • Brainstorm and research new content
  • Coordinate logistics/vendors for photo/video shoots
  • Coordinate giveaways as well as holiday and specialty promotions (ie. Black Friday, Christmas, special sales, etc.)

Technology…

The team relies on certain platforms including:

  • Google Drive (Docs, Sheets, etc.)
  • Gmail
  • Dropbox
  • Zoom
  • Skype
  • Facebook
  • Instagram
  • TikTok
  • YouTube
  • Canva
  • Later

 

You will be using many if not all of these platforms at Jennifer Caryn Brand Nutrition. And likely others! If you do not have a working knowledge of most of these platforms, you should be able to quickly get up to speed with them, and with other technology platforms in general.

 

The right candidate must be…

  • Focused and a creative problem solver
  • Enthusiastic
  • Have an “I can figure this out” attitude
  • Enjoy brainstorming and coming up with ideas for improving engagement and user experience
  • Detail-oriented, double-checking details so our team always shows up prepared
  • Passionate about the work we’re doing knowing that they’re truly helping others along their chronic skin journey
  • Follow up and follow-through are essential
  • Stay on top of social media and customer engagement trends
  • Stay ahead of deadlines
  • Comfortable getting projects done based on deadlines
  • Aware that time is a valuable commodity – so saving Jennifer time is crucial
  • Open to learning new skills and taking on more responsibility with time!
  • Bonuses:
    • Experience in functional medicine, functional and clinical nutrition
    • Experience with childhood nutrition, health, and wellness

 

You are the right fit for this position if…

  • You are self-starting, self-motivated, detail-oriented, dependable, organized, enthusiastic, professional and want to see Jennifer Caryn Brand Nutrition grow and thrive so that we can help more children eat more foods, feel good in their skin, regain normalcy, and be children
  • You hate spelling and grammar mistakes, and you catch errors (including links that don’t work) and deal with them before they become larger problems
  • You can follow directions and enjoy finding ways to be efficient
  • You are punctual and always think two steps ahead to avoid potential hiccups
  • You clearly communicate issues and concerns in a timely fashion so that our focus can be on supporting the community we serve
  • You are comfortable having constructive conversations with the team if something needs to change or be improved
  • You are on board with Jennifer Caryn Brand Nutrition’s Core Values 
    • Accountability
    • Gratitude
    • Optimism 
    • Adaptability

 

This position is NOT for you if you…

  • Cannot work on your own, and struggle to stay focused
  • Require a lot of hand-holding or oversight
  • Do not have a working knowledge of the platforms we use and/or aren’t willing to learn how to use them
  • Aren’t super organized and you tend to skip steps to get the job done faster
  • Live outside of the US

 

Details…

  • Compensation is based on previous experience
  • This is a part-time contractor position (10 hours/wk) with the potential for more
  • You must have access to reliable high-speed internet and phone
  • This is a growing position and will require phone or video meetings weekly for about 30 minutes at a regularly scheduled time (Monday OR Friday between 9am - 5pm pacific time)
  • You make your own schedule (within reason), showing up for meetings on time is crucial and being timely with communications is important
  • You must sign an NDA
  • Hours are tracked using an approved time tracking app and submitted via an invoice every 2 weeks for payment
  • US applicants only

 

If you think you’d be a good fit for the position, for the next steps…

  • Email Jennifer and include in the body of the email…
    • What is your superpower? Explain how that superpower will help us grow as a team and a business to help more children. 
    • Why are you interested in this position (be honest!)?
    • What are your top 3 career goals over the next 5 years?
  • Then attach your resume or CV in PDF format to the email.
  • In the Subject Line of the email, put –> Media and Outreach Assistant, I’m interested and I love CHEESECAKE! Yes, seriously.
  • Send the email to [email protected] 

If we find you’re a good fit, we’ll reach out to you to schedule an interview. Please don’t contact us about the job posting. If you don’t receive anything from us, it means we won’t be moving forward with your application. We do appreciate your time regardless, and best of luck!